Mergent. Global Financial Data Solutions.
OVERVIEW
The Objective:
Deliver add-on value to
customers with advanced
unstructured analytics
The Solution:
Real-time insights and social
business-focused analytics on
companies
The Results:
The Mergent sales team can
now deliver add-on value to
new and existing customers
Mergent, Inc. is a leading provider of business and financial information on global publicly and privately listed companies. Mergent has been a trusted partner to academic, corporate, and financial professionals and institutions globally for over 100 years. Coupling Mergent’s expertise in developing products for the reference marketplace with Dun & Bradstreet’s private company database and FirstRain, Mergent Intellect offers new and existing clients a unique opportunity to access private and public U.S and international business data, industry news, facts and figures, executive contact information, the ability to access industry profiles and much more.
Mergent’s focus is to create global financial data solutions, combining their expertise with the latest technology for their customers. Every product designed at Mergent is uniquely developed in response to a specific customer need as they view every client relationships as a partnership dedicated to building value.
Going far beyond traditional news feeds, FirstRain big data analytics on unstructured information, including social media conversations on Twitter and blogs, delivers highly relevant, real-time insights on companies, markets and competitors for all Mergent Intellect users.
Some of the challenges that Mergent was facing in the market were that they needed to stay ahead to help enter new markets. In order to do that they needed to:
“Our clients are trusted libraries and depend on accurate information. Our partnership with FirstRain keeps us ahead of the competition and enter new markets with real-time, accurate insights across the global web and social media.”
Neel Gandhi
Director, Product Management
Mergent now has a robust but quick-to-market solution that helps them deliver specific customer demands that need to be addressed around real-time insights and social content. With FirstRain Analytics in Mergent Intellect, Mergent’s sales team can now deliver add-on value to existing clients and attract new clients using:
“Recently we demonstrated our upgraded Mergent Intellect product including FirstRain analytics and visualizations at the American Library Association conference. The response was positive and our sales team believe they can immediately generate more sales with the new product” commented Neel Gandhi, Director of Product Management.
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