Gaylord Texan, Elevator stalled and freaked us out, only got 100$ off room price and paid over 1K for a 1 night stay, Hotel is beautful but price was 1400$ for 1 night for a suite w/ tax. Our room was great with a center atrium view; however, our mirror had the foil backing flaking off, revealing the light inside. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. What food & drink options are available at Gaylord Texan Resort & Convention Center? . Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Lock in the lowest price from these sites, Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine, Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine. CampusEnergy2023 will be held at Grapevine's premier resort, The Gaylord Texan Resort and Convention Center located on the shores of the majestic Lake Grapevine. Booking.com does not accept responsibility or liability for any reviews or responses. They'll have to be paid for separately during your stay. My husband & I stayed here for a conference. Start the new year by treating yourself to relaxation and rejuvenation with a special Relche Spa Package from January 1 - March 31, 2023. Are there any historical sites close to Gaylord Texan Resort & Convention Center? Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Despite showing an 11:00 pm closing online, the hostess made sure we knew they would not be taking any more seatings in 15 minutes, an hour and 15 minutes before closing! There are plenty of hotels around the area that can give you better service. They went the extra mile and split our salad and two plates. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Identify guest reservation needs and determine appropriate room type. Each is equipped with cable TV, a coffee maker and a laptop safe box. The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. more. Prices for cribs and extra beds aren't included in the total price. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests.Thank you again for the review and we hope you will give us the opportunity to host you in the future.Gaylord Texan. (score from 980 reviews), room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number. The outdoor pool was very nice as was the indoor. I live locally, but I booked for my wife's birthday with close friends. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. A beautiful atrium, jogging trails and a fitness center are also available. Staff: Friendly and courteous. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. One of the greatest things about this hotel is the room service, though. We returned to our room after one drink. Hotel chain/brand: I had a room with two double beds and an external balcony. From opening to closing time, we had a blast. The employees were very friendly and helpful with any questions. Register or Buy Tickets, Price information. It is a resort and waterpark! Thank you again for the review and we hope you will give us the opportunity to host you in the future. You can only leave a review within 28 days after check-out. Id bet if distance is a problem, perhaps you could request a room first floor close to the lobby. We sincerely apologize for not meeting that goal while you were with us. So, just because you purchase a room and plan to eat within the resort, you might find yourself having to leave my family did for dinner. Hello! Reviews are most valuable when they are original and unbiased. assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where . Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review Responded June 30, 2019 Dear SlamVa, It was a pleasure hosting you and we appreciate the review. Loved the included amenities for the kids., The spacious rooms, value for my money. They went the extra mile and split our salad and two plates. It was well run, people greeted you by name, they gave and oozed old fashioned hospitality at its best. Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. HOTEL: BEAUTIFUL. See more questions & answers about this hotel from the Tripadvisor community. Big property, lots of walking. Then some shirts were left in the closet and their system of tagging lacked big time. Is parking available at Gaylord Texan Resort & Convention Center? We ordered room service a few times. Tickets | The Heist Escape Room | Gaylord Texan Tickets. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. I didnt see people. I wanted to stay forever! Grapevine, TX. Copyright 19962023 All guests are provided Gaylord Texan's signature blue parkas to help them keep warm. Thank you again for your review. My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Save an average of 15% on thousands of hotels with Expedia Rewards. Schedule Full-Time. With the feedback you have provided, we are able to focus on the areas that need further improvement and recognize the areas that provided the top notch service we strive to achieve for all our guests. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The room (suite) was OK, but very dated. The hotel was decorated with the season /Fall. We had one drink and left for dinner. Very enjoyable! Nice sitting area on the small balcony. 1501 Gaylord Trail . Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Residence Inn DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine. March 2023. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. When booking more than 9 rooms, different policies and additional supplements may apply. The atrium was very beautiful. What a place to come if your wanting to get away. The hot water in the shower was a cold-hot-cold experience. By far the most expensive option but I found it to be worth every penny. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America, Gaylord Texan Resort and Convention Center, Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009, Partial Atrium view, Guest room, 2 Queen Beds, Center Atrium view, Guest room, 2 Queen Beds, Standard Queen Room with Two Queen Beds - Hearing Accessible, Queen Room with Two Queen Beds and Partial Atrium View - Hearing Accessible, Standard Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible, Is there a bath tub or only a shower in this room. Thank you again for your review. Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. It was the loudest hotel I've ever been to. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Explore. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. We live in the area and have been excited to stay at the resort for a very long time. Here at the Gaylord Texan, our team wants to provide the best hotel experience. After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. This is an amazing property so expansive, but has a little bit of everything.Came for my wife's birthday and they truly made it first class. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center? Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9068 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal Escape Your Way Spa Package Need to Know Promotional Code: SPA What's this? they credited us 100$ only, Dear Afitznii9, Thank you for taking the time to give us a review; we appreciate your honest feedback. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. We each ordered a drink and some chips and salsa. For the next hour and a half, we listened to people in the hallways screaming up and down. Simply incredible! Tripadvisor performs checks on reviews. escaperoom.com. If we find any, we delete them and, if necessary, take action against whoever is responsible. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! Since the beginning of 2020, we have strategically invested over half a billion dollars to expand the Gaylord Palms, renovate the rooms and upgrade the food & beverage outlets at the Gaylord . more. Then some shirts were left in the closet and their system of tagging lacked big time. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. Enjoy custom furnishings, crown moldings, and rich fabrics. The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. Dear Carla H, It was a pleasure hosting you and we appreciate the review. more. Event starts on Thursday, 6 April 2023 and happening at Gaylord Texan Hotel, Grapevine, TX. The Cantina (Mexican food) was nice but the food options limited and not particularly appetizing, Zeppole also has a limited menu but the selections were more in line with what you'd expect from an Italian restaurant and actually very tasty. The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip. Full-Time. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. Enjoy the view from one of our luxury hotel rooms and our endless amenities during your business or leisure getaway. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Gaylord Texan. We have more than 70 million property reviews, all from real, verified guests. Price: The "ICE" exhibits were NOT included with your stay at the hotel, it is all extra. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Bed was comfortable but the in-room seating was minimal (1 office style chair and 1 upholstered chair) and very uncomfortable. I've used Marriott for years for hotel stays and am now a gold member. Front desk had plenty of people around it however not to many were willing to help. It's a huge complex that's worth a visit, however I don't think if it's worth the money. We sincerely apologize for not meeting that goal while you were with us. There are perks to that! We had some time before our dinner reservation in town so thought we would check out some of the hotel bars. I. forgot and could only get marginal times for seating. Thanks!, All of the fun Halloween attractions for the children, The place is just majestic. Information 1501 Gaylord Trail. The room block at the Gaylord Texan is currently sold out. Thank you again for the review and we hope you will give us the opportunity to host you in the future. For the prices that you pay here I would expect better treatment and service. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I realized this while waiting for my room to be serviced. Room service was prompt, they actually delivered the food within 30 mins! It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. They do Not tag the lost items by room number. Something went wrong please try again later. Featuring a 10-acre outdoor pool facility and a European-style spa, this spacious Grapevine resort is less than 9.7 km from the Dallas/Fort Worth International Airport. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. I am a traveler. 5.0 (377) GOING TO THE CHAPEL. Contributions should be appropriate for a global audience. Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. All of the fun Halloween attractions for the children. Gaylord Texan Resort and Convention Center @booking.com . Spectacular room with an atrium view. Can you go to the water park with no extra pay? there was a long line and we had to wait to get service even though there were plenty of people standing around. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Hi, I wanted to check if the paradise springs is included in my reservation? Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Guests submit their subscores and their overall scores independently theres no direct link between them. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 a Starbucks in the hotel. Get exclusive access to members-only deals by email. Yes, guests often enjoy the park view available here. Job Category Food and Beverage & Culinary. We sincerely apologize for not meeting that goal while you were with us. house keeping just came in the room whilst I was getting ready for a shower..! Picture Ops: PLENTY and a variety to choose from. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. We had the pool all to ourselves in the morning which we loved. See 5,246 traveller reviews, 3,744 candid photos, and great deals for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line.