Flextronics is a leading end-to-end supply chain solutions company focused on delivering complete design, engineering, manufacturing and logistics services to many different industries including: automotive, aerospace, defense, consumer electronics, and energy OEMs. Flextronics helps its customers design, build, ship and service electronics products through a network of facilities in 30 countries and across four continents.

As a large global company, Flextronics recognized the importance for its global sales teams to have tools that continually increase their knowledge on industry trends and awareness of new market opportunities that timely and relevant business intelligence can provide. To support this need, the Global Sales Enablement team required a content solution that could facilitate learning and competitiveness, a set of tools that could accelerate and automate sales functions, and a platform to manage and drive sales teams.

After the initial implementation, FirstRain is now integrated across Flextronics’s business to provide on-demand, real-time access to business intelligence. FirstRain was easy to integrate and intuitive to use, resulting in rapid adoption company-wide by more than a thousand users including sales and supply chain teams. FirstRain‘s flexible delivery options allows these highly targeted analytics to be available anywhere within Flextronics, including:

• personalized dashboards inside of salesforce.com
• real-time news and analytics components on their corporate portal
• on users’ iPads, smartphones and through the FirstRain Web Application

FirstRain now provides Flextronics with a unified, standardized system that delivers targeted business intelligence across the organization at all levels while also being aligned with Flextronics’s Global Sales Enablement strategy. The main benefits for Flextronics include the following:

• sales teams can spend more time understanding and addressing opportunities and collaborating on mutual customer needs, rather than spending time searching for the right information
• the Global Sales Enablement team can better educate and empower sales and marketing expertise, driving customer-focused learning and more competitiveness
• Flextronics is better equipped to be more efficient, effective and prepared—ultimately supporting the drive for increased shareholder value