When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Must ship Standard Ground within the 48 contiguous U.S. only. Hence, they ask for purchase receipts. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. If the fish that you return is alive and healthy, Petco re-sells it. During this time, it could be spreading its illness to other fish in your tank. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. Looking to enhance you aquarium?? Free shipping is never truly free. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. This proves to the store that the fish did die. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. Shop. Yes, they do. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Not eligible for special shipping offers. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. Required fields are marked *. We are considered one of the top rated saltwater aquarium stores in WA. Returns without a receipt will receive a non-transferable merchandise credit. Your email address will not be published. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. Location of This Business. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. If items are left in the cart for several days and you discover they are removed, they may be sold out. In some cases, they may be able to see signs of illness or disease. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. You can only return your sick, dead and unwanted fish and get refunded for that. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. These are Petsmart, Petco and Pet Supplies Plus. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. In general, all Petsmart outlets should accept dead fish returns within 14 days. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. We strive at this location to be the very best all around pet store in the Seattle metro area. If you are interested in meeting a specific dog, please contact us in advance to find out if. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. If a discount is applied to an item you will see Discount Details near the item. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. It is usually found at the bottom of our emails under the disclaimer. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. Please note that it may take us up to 30 days to fully process your opt-out request. Keycode expiration dates can be found in the disclaimer section of each and every email. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Shop. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. We must be notified within two days of the orders arrival to insure proper handling of your claim. Yes, you can. SAVE $10 off $100 with Code: . During this time, you can exchange the fish or request a refund for the value of the fish. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. This box shows you an itemized display of the discounts applied to each item and the price breakdown. Yes, Petsmart accepts returns for all kinds of fish that it sells. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. When your order has been shipped, you will receive a shipment confirmation email. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). If they appear completely cloudy or are sunken in, its a sign the fish is dead. Train them with harnesses, head collars, and muzzles. For livestock purchases: Return procedures for live or deceased animals varies. Yes. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. Small Animals and Fury friends for any and all level of care. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. However, not all pet stores offer a return policy. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. Hop to Sierra for all the supplies to keep your critters healthy and happy. Small Animals and Fury friends for any and all level of care. PetSmart does allow you to exchange fish. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. See more definitions in our glossary located at the bottom of every page. (2023 Updated). PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. Must ship via truck within the 48 contiguous U.S. only. (Top 10 Reasons), Can You Return Paint At Lowes? If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Sierra has decided not to sell air rifles on-line. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. Check out our selection of lighting and decor that can change to look of any aquarium. Save my name, email, and website in this browser for the next time I comment. Email this Business. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). If your fish doesnt work out for some reason, you might not want to keep it. Our policy is to break even on shipping and handling charges. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. Due to the weight and size, an additional shipping charge may apply. Petco allows returns for all the fish it sells. (10 Reasons), Why Is Waffle House So Expensive? Keep on reading to find out! Get the cat items you need to keep you feline happy. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. During the checkout process, a list of the items in your online shopping cart will be displayed. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. Due to the nature of the closeout business, we often receive items in limited quantities. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. Shop now for the best reptile products. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. 601 S Grady Way Ste M, Renton, WA 98057-3229. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. Best place to get your animal needs met and she employs all the young adults around here. Just because you get our email/catalogs, doesn't mean you are registered for an account. For live fish and invertebrates, returns and refunds arent offered. We are unable to accept returns on clearance items. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. 804 were here. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. To return the fish to Petsmart, you need to make sure all safety measures are taken. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Finding Out What They Are Selling At Their Stores! Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. We welcome you and youre pets to our family. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. Requests for item exchange using the traditional method will be subject to availability. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Shop. The fish that we keep in our tanks are little members of the family. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. If you think your fish may be dead, check for some of these signs. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Not eligible for special shipping offers. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. If your fish is sick, it may not show symptoms for several days. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. No company offers refunds on items that are not from their brand. During this time, you can exchange the fish or request a refund for the value of the fish. They must also be able to provide the items original receipt. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). You may choose to take a refund during the online process. returns will not be accepted. If the fish is sick, you can exchange it for a healthy one. 11AM-7PM Mon-Fri Click the link and write in Sierra Fish & Pets. 1. Print your return label then select the Process My Refund option on the final page of the process. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? We now continue operating our original flagship location,located in Renton WA just south of Seattle . Policy. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. Please call 1-888-THAT-PET if you have any more questions! Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. 11AM-7PM Sat The sale of air rifles is restricted by some federal, state and local laws.
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