studentuniverse refund policy studentuniverse refund policy

Please ask us to confirm what protection may apply to your booking. On the booking of any accommodation you will receive a reference number and a booking confirmation email from hotelinfo@studentuniverse.com. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. This applies to future travel credit as well. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. Enjoy the discount! LAST UPDATED: March 3rd, 2023. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Some products and benefits are restricted to enrolled students and faculty members at accredited colleges or universities and youth 16-25 years old only, others are not, please see https://www.studentuniverse.com/about-us/booking-terms-conditions. If you don't see a credit that you think should be there, give us a call. Yes! No need to worry, your credit will still live in My Wallet. See the chart above for the best number to call. Prices are subject to increase prior to the time you make full payment. Travelers are responsible for ensuring that they have all necessary travel documents and visas. For your protection, we recommend that you purchase trip cancellation and travel accident protection. We are a Member of ABTA, membership number W325X. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. The active codes can always be found on our Promo Codes Page. :). For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. Save your details for a quick and easy checkout process. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. Such a change is deemed to be a minor change. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. If your query is not urgent, please expect a delay in receiving a response. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Dollars? We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). Please see our Contact Us page for info specific to COVID-19 / Coronavirus. Your travel credit and expiration date can be found in My Wallet. Airlines generally do not allow changes to your routing or name changes. Sometimes airlines provide us with fares they do not want displayed to the general public. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. Almost always, latest coupons and promo codes can be found there. You are responsible for confirming with the United States Department of State or representative government agency of the country to which you are traveling to confirm the requirements for visas and/or other requirements for admission to your destination. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. All airline tickets must be issued in the name of the passport/photo identity holder. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. When you book with us we will look after you until you arrive home safely from your travels. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. Prices are per person and inclusive of tax unless otherwise indicated. There are also plenty of travel deals available to all young people (18-25 year-olds). StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. Occasionally a travel service provider may have to make changes to your original booking. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. All accommodation ratings are set by the relevant provider. Travel insurance is recommended for all bookings. If you have registered before, please check your registration is valid and has not lapsed. Please allow adequate time to obtain any such advice or documents. For all online air bookings, full payment is required at the time of purchase. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. If your ticket was totally unused, itll be for the full amount of the original ticket. All flights are non-transferable and cannot be used by anyone other than the ticket holder. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. First, visit the link for Studentuniverse Refund Policy Promo Code. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. All airline tickets must be issued in the name of the passport/photo identity holder. Transport and accommodation providers have differing cancellation policies and rules. We will try to reach you again as soon as we can. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. Your rights under your contract for travel arrangements will depend on the type of travel arrangement you book with us, which will be either a booking for package travel or for one or more individual travel services. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. If you are not finding a price point that works for you, continue to check to see if something becomes available. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. If you require your confirmation email to be resent please contact us. If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Anyone can book with us, just not everyone will be able to get access to special discount student fares. For many airlines, the credit is good through December 31, 2020. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. Change rules and fees can vary tremendously. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. If your airline is offering refunds, we can advocate for a refund on your behalf. It is entirely at the airlines discretion to provide you with a seat on a later flight. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. 2013-2023 StudentUniverse. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. I have questions about baggage. Studentuniverse Refund Policy Coupon Code can be found at this link. Also, current discount deals are available at the link. You will be given immediate feedback on whether the code worked and if not, why. To use your promo code, enter it in the space provided on our checkout page. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. Airlines can deny boarding without the proper identification. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). ago How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). Second, they do not specify the baggage allowance on their e-ticket. To access our student deals all you need to do is sign up for a FREE membership so we can verify your student status. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. . If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. Yes! If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. The tuition rate in force for all programs is based either on program or modality. Most airlines have issued one free change and you may be eligible to cancel for future credit. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. Please read these Booking Conditions carefully. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; Your email address; A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world) The specific details of your request.