the card range not supported by the system the card range not supported by the system

4021 : The Card Range not supported by the system. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). You will also need to check the content of this field to ensure that it is valid. Form transactions are disabled for this vendor in the test environment. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. The Card Range not supported by the system. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. Check the content of the field you passed to ensure the e-mail address is valid. The certificate must have a valid user principal name (UPN). Surcharge not allowed on this payment system. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. Please check the related transaction is a AUTHENTICATED transaction. When the card number is entered into the Opayo system we use the range to identify the card type, and validity of the number before processing the transaction. Please check and retry. A range of payment methods are accepted by the manual payment method (here is the list of all accepted facebook payment methods If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. The Email Message contains invalid characters. and cannot be the same. You will need to check your code to ensure that you are not send more than this. Please ensure that you only ever use a fully qualified URL. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. Facebook devised a manual payment system to address the problem. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. element either not found, or present more than once. Original transaction was not a billing agreement. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. It is likely that you are submitting several email addresses which is therefore generating this system message. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. Please check with our support team if you are uncertain which cards your account has been set up with. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. Only zero or positive integer. Unable to find the transaction for the supplied. The email address provided was not recognised by PayPal. Why is this sentence from The Great Gatsby grammatical? Possible solutions. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. Incorrect Fixed value entered. e.g. A VendorTxCode has not been provided within your transaction registration. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. Please use mobile device to refund transaction. You failed 3D-Authentication. Please supply ISO 4217 standard currency codes. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). All VendorTxCodes should be unique. This is an important field as it allows us to identify and process the transaction through your account. The Card Range requires 3D-Authentication, its not supported by the vendor. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. This URL must be http:// or https:// and be less than 255 characters long. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. A valid card number has not been supplied in the Card Number field. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. To determine what the code means you will need to contact your merchant bank as they are bank specific. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). You will need to ensure that you have logged back into your My Sage Pay admin account and selected the Default templates in order for the Sage Pay payment pages to re-appear. Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? You will need to check to ensure that the correct value is being submitted. More information on the different TxTypes can be found within the protocol document. You cannot execute the specified command without administrative privileges. The Tranaction is not in a DEFERRED state. If a card StartDate value of 1509 was passed this would generate this error code. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. The create token value is invalid, should be either 1 or 0. Any values provided which is not numeric will generate this system message. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. Please note that this only applies to Deferred transactions. This is a notification system message to inform you that the transaction was cancelled by the customer. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. From System Information; Step-1. When you get this error message the card number and range cannot be validated as the card range is not on our platform and because of this is not supported and will not allow transactions to be processed. The Delivery Firstname contains invalid characters. The resource requested is no longer available and no forwarding address is available. You will need to ensure that your code is not sending invalid characters. ##### must be a numeric value with up to 2 decimal places. You will need to check your code to ensure you are submitting the correct value. If the address is longer than 200 characters, you will receive this system message. You may wish to (or advise your shopper) to try the transaction again at a later time. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. Please check and retry, There was error processing the payment at the bank site. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. Is it possible to create a concave light? The request was unsuccessful because the server can not support the functionality needed to fulfill the request. If you do not provide this value, you will receive this system message. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The VendorTxCode has been used before for another transaction. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. You set up the length and range of card numbers that are acceptable for each card type. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. We also return to you the 2 digit Decline Code from the bank. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. Success! Please email support@sagepay.com with this error. Card number validation is required for payment processing when a customer presents a card. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. cannot be before this month. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. The ApplyAVSCV2 flag is invalid. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. The primary admin user cannot be deleted. A transaction is unable to be registered without this information. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. This Refund would exceed the amount of the original transactaction. This field should only contain alphanumeric characters and must be 100 characters or less. To know more about the cookies used in this website refer to our Cookie Policy. All cards issued are part of a range - this is defined by the first 9 digits of the card number. The request was unsuccessful due to an unexpected condition encountered by the server. The start date that you have selected is later than the current date. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. The Currency is not supported on this account. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. The Vendor or Vendorname format is invalid. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The server has refused to fulfill the request. . Some debit cards require a PIN to be entered. This can be done within the My Sage Pay admin area under the Account administration section. The payment can now be authorised and sent for settlement. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. A surreal understated experience about loss and finding new life inspired by real-life experiences. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. The client failed to send a request in the time allowed by the server. Your code should send only the first 100 characters if your description is longer than this. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. Explanation: The card number you have entered is not supported as a card type on the Opayo system. You will need to ensure that the start date selected is not later than the current date. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. Please press Windows key and R key on your keyboard at the same time. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. You must provide the first 9 digits of the card number in the field. how many children did gloria vanderbilt have. If no security code (CV2/CVV) has been provided, you will receive this system message. A required parameter is missing. The Authorisation attempt was Declined by the cardholder's card-issuing bank. If you receive this message, it means that the transaction has been successfully Registered. The PayPal billing agreement was not accepted or failed. A tag already exists with the provided branch name. In the new Run window popped up, type msconfig, and hit Enter. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. Please contact support to re-enable this functionality. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. The BillingAgreement flag is invalid. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. The Authorisation was Declined by the bank. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. The Transaction has already been Refunded. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. This URL must be http:// or https:// and be less than 255 characters long. Please reveiw the information your server is posting to the Sage Pay server. This URL must be http:// or https:// and be less than 255 characters long. If you're trying to use one of these cards, you'll need to use another card to make the purchase. The BillingAddress and BillingPostCode are required. Cannot complete request. The VendorTxCode has been used before. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. Why do academics stay as adjuncts for years rather than move around? You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. The Cardholder Name contains invalid characters. How to notate a grace note at the start of a bar with lilypond? Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Please redirect your customer to the ACSURL, passing the MD. This field can contain up to 200 characters. Cannot refund mobile transactions for this acquirer. Only whole numbers of Yen are acceptable. If you attempt to refund in another different currency to the original payment then you will receive this system message. susan flannery daughter. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Cannot authorise this card. The AccountType is not setup on this account. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. Either provide the user with access to the chosen or select another which the user has access to. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. can not be less than 8 characters. Specified already exists. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. The crypt string has been encoded incorrectly. Selecting this option will clear the SD card in a few seconds. This is a required field and needs to be sent with every transaction you register with Sage Pay. No spaces, hyphens or other characters or separators. Why is there a voltage on my HDMI and coaxial cables? 2. cannot be more than 50 if is not provided. Delete the problematic software, then redownload it from Nintendo eShop. rev2023.3.3.43278. Cannot create a token from a token transaction. a: Right click on the Medal of Honor exe file. so the proper error codes can be logged. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. Thereafter, find BIOS Mode to check whether your Graphics Card supports UEFI, EFI (Extensible Firmware Interface), or BIOS. An active transaction with this VendorTxCode has been found but the Currency is different. If you have not supplied the correct value in the RelatedVPSTxId field, have not submitted it in full or it is incorrectly formatted then you will receive this system message when our systems try to validate the post. You have entered an incorrect value for the card security code which is invalid. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. If you are providing a value which has more that 200 characters then you will receive this system message. The difference between the and value must be no greater than 50. An active transaction with this VendorTxCode has been found but the some data fields are different. The Billing Address2 contains invalid characters. Any other values that are passed will result in this error message. If no value is entered here you will be presented with this error message. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. The Contact Number contains invalid characters. In this case, please . You have not provided us with the correct value within the VPSTxId field. Cannot authorise this card. 5. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. The value which is being sent accross in this field is more than this. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. If you are providing a value which has more that 200 characters then you will receive this system message. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. The certificate must not be in the AT_SIGNATURE part of a container. The request to ABORT a deferred transaction was successful. An example would be Japanese Yen (JPY). Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. Step-2. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. The Billing Firstname contains invalid characters. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. I need the MLNX_OFED for the infiniband network card works properly. The expiry date of the card that you have entered on the payment pages is in the past. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. If a card ExpiryDate value of 1509 was passed this would generate this error code. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP Simulator cannot find your vendor name in its database. The Authorisation has been declined by the bank. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. 2) Obtain a newer video card that has firmware fully compatible with UEFI. The eMailMessage field can contain a maximum of 7,500 characters. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. The line item amount details do not add up correctly. 3D accelerator card is not supported! You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value.