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About Danielle Ricci

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Meanwhile lets just say that we are proud Danielle Ricci contributed a whooping 391 entries.

Entries by Danielle Ricci

Sales Drying up? Your Sales Team May Lack Empathy

24 Oct 2013 /in

In today’s world of the empowered customer, it’s no longer an option to just tell people your organization is customer-centric.

San Francisco: A Tourist Guide For Dreamforce Attendees

09 Oct 2013 /in ,

I’m a born-and-raised San Franciscan, so I’m a little biased; however, I still think it’s the best city in the world (and I’ve lived on the East Coast and abroad—that’s why I came back for good!). Here are my picks for things you must see.

How Can Salesforce Help You At Dreamforce 13?

03 Oct 2013 /in

Dreamforce brings together salesforce.com users and partner companies from around the world. You’ll meet a ton of great people, be exposed to solutions you never knew existed, and hopefully be able to apply all of that knowledge when you get back to work after the show. But how can Salesforce help you while you’re at [...]

Customer Insights Expands on Salesforce.com’s AppExchange

01 Oct 2013 /in

For more than three years, FirstRain has been delivering big data insights to our Fortune 500 customers through the power of the Salesforce’s Sales Cloud. Today, we are excited to announce an expanded partnership with Salesforce and an upgraded version of FirstRain Customer Insights on their AppExchange.

Reducing Marketing Rocket Science: Understanding the Buyer’s Journey

30 Sep 2013 /in

One of the latest buzzwords for sales and marketing is “the buyer’s journey,” which makes it sound like your customers are going through an epic voyage to purchase your product or service.

Events at DF13 You Should Probably Attend

27 Sep 2013 /in

Dreamforce just keeps getting closer, doesn’t it? And the closer it gets, the more things get added to its agenda.

Women in Computing: FirstRain is going to Grace Hopper!

24 Sep 2013 /in ,

We are extremely excited to announce that our intrepid CEO, Penny Herscher, will lead a panel discussion about on the role of women in technological advancements in manufacturing at the Grace Hopper Celebration of Women in Computing.

50 Shades of Dreamforce

20 Sep 2013 /in

Dreamforce 2013 is getting FirstRain pretty worked up… but how can we help it when so many exciting things happen on the conference floor? Our very own Daniela Barbosa (@danielabarbosa) gives a reading of 50 Shades of Dreamforce you won’t soon forget. Did you like our Dreamforce Is On (Cups Song) video? This is one [...]

Hiring and Training for Maximum Sales Productivity

18 Sep 2013 /in ,

In some cases, sales productivity can improve with training programs, but people who are innately good at selling often have specific traits. As a manager, you need to maximize your team’s capabilities to improve sales productivity.

How to Motivate Top Sales Performers

16 Sep 2013 /in

When it comes to selling, some employees either have it or they don’t.

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