FirstRain // Unlock The Business Web™

  • Customer Sign In

Login To FirstRain

Forgot Password?
  • What is FirstRain?
  • Solutions
  • Customers
  • Good Stuff
  • About Us
  • Read Our Blog
  • Contact Us
What is FirstRain?
What We Do
Technology
Solutions
FirstRain For Sales
FirstRain For Marketing
Customers
Customer Success
Good Stuff
Videos
Downloads
About Us
Leadership
Advisors
Press
Values
Careers
Read Our Blog
FirstRain's Blog: MarketMine
FirstRain's CEO Blog: The Grassy Road
FirstRain on FaceBook
Contact Us
Schedule a Demo
Contact Us
Customer Support

FirstRain Customer Support

  • Support Overview
  • |
  • Resources
  • |
  • Frequently Asked Questions
  • |
  • Product Blog
  • |
  • Give Us Feedback

Our customer support team is dedicated to making sure that you have an exceptional FirstRain experience that meets all your customer and market intelligence needs.

There are four ways you can find answers to your questions about FirstRain

  • Resources
    Find helpful tips, suggestions and collateral materials with our resource catalog.
  • FAQ
    Use our most frequently asked questions to see if one matches your needs.
  • Product Blog
    Includes useful information about the latest updates, and tips and tricks to get the most out of your account.
  • Give Us Feedback
    Let us know if you can't find what you're looking for or have suggestions on improving your experience.

Top Support Issues

  • How to set up a Monitor to track a company portfolio or watch list
  • How to set up a Monitor to track My Customers or Target Account List
  • How to set up a Monitor to track My Competitors & Key Market Influences
  • How to edit a Monitor
  • How to set up an RSS from your Monitor
  • How to edit an email or unsubscribe from an email
  • Get a Company Brief: An up-to-the-minute summary on any company
  • Get an Industry Brief: an up-to-the-minute summary on any industry
  • How to use the Search bar for power searching
  • Does FirstRain support Lotus Notes?
  • How can you retrieve login or reset your password?
  • How do you change your password?
  • How do you change your Time Zone?
Back to Top

Ready to see clearer and farther than your competition?

Schedule A Demo
What is FirstRain?
What We Do
Technology
Solutions
FirstRain For Sales
FirstRain For Marketing
Customers
Customer Success
Good Stuff
Videos
Downloads
About Us
Leadership
Advisors
Press
Values
Careers
Read Our Blog
FirstRain's Blog: MarketMine
FirstRain's CEO Blog: The Grassy Road
FirstRain on FaceBook
Contact Us
Schedule a Demo
Contact Us
Customer Support

© 2025 FirstRain, Inc. All rights reserved.

  • Code of Ethics
  •   |  
  • Terms of Use
  •   |  
  • Copyright Policy
  •   |  
  • Sitemap
  • Become a fan on Facebook
  • Find us on LinkedIn
  • Follow us on Twitter